My passion for life and all the opportunities that it provides is reflected in the work I do and how I go about it. I am a proven leader who excels in both team and self-sufficient environments.

An accomplished Business Analyst with extensive Technology and Business work experience, I have specialised in designing, enhancing and supporting business processes and systems in large corporate environments in Australia and the UK.

Having an in-depth and broad understanding of business, strategy and the place of technology in business processes and backed by strong analytical and project management skills, has led to my reputation for delivering quality business and technical solutions which solve both business problems and process improvements.

I am a strategic, customer focused and outcome driven individual, with strongly developed interpersonal and communication skills. I pride myself on my ability to quickly develop productive relationships with stakeholders thus allowing for the solving of complex and varied problems across a range of business functions whilst multi-tasking across concurrent projects.

My role is to support People and Culture team with their Global HRMS Workday implementation. This involves working closely with the implementation partner and Group Office (based offshore) as an advocate for the end user. Focused on future state Process Taxonomy ensuring consistency and defining/aligning the P&C processes. Also provide guidance on data mapping from legacy HR system, business processes, process improvement, technical integration, guidance for local security administration requirements and reporting.

Responsibilities
• Partner with SMEs to capture requirements and translating them into the Business processes
• Partner with IT to support of integrations from Workday to other internal/external systems
• Provide insight, recommendations and develop processes and best practices as it relates to the HRMS system and ensuring end to end solution model\process meets business requirements
• Develop and enhance strong partnerships/collaboration with HR and wider community
• Gather information and translate that into a business process/system functionality that both aligns with the needs of the business and keeps the end user experience in mind
• Aid in the creation and maintenance of journey mapping for both the end user experience and system process with Vendor, adapting to suit the Australian branch of People and Culture
• Provide support for HR and SMEs relating to systems, best practices, processes, access and reporting
• Work with vendors to develop data imports, exports, and reporting - establishing recurring data feeds
• Perform extensive testing from Unit, System to User Acceptance - logging progress in JIRA
• Determine workarounds to support end-to-end processes configured in Workday
• Perform business training, documentation and support in readiness for go-live
• Support the business through go-live and into BAU

Responsibilities
• Support multiple inter-related systems used by multiple stakeholders within the HR business community
• Identify new opportunities, define needs, recommend solutions, determine process improvements with a focus on business and cost savings
• Produce System Business requirements, Functional requirements, Technical specifications and Business case details as required
• Identifying the need for change in how the organisation works due to corporate and technology changes
• Identifying and implementing requirements to supporting continuous improvement in its technology and processes
• Develop and maintain strong relationships with Stakeholders, Technology and Vendors.
• Facilitate workshops to capture as-is processes and document to-be processes
• Project Manage delivery of enhancements ensuring that Systems deliver on all compliance and risk aspects
• Coordinate and oversee the work of other Business Analysts

Initiatives
• Supported Health & Safety with their incident Management System
• Supported Case and Industrial Relations team with their Case Management System
• Supported many of the People teams with their Intranet requirements
• Supported the Recruitment team with transition to PageUp
• Supported the implementation and management of SAP Learning
• Developed the process to support the Gender Transition of any employee
• Developed the process to support effective off-boarding of employees

Achievements
• Increased HR business effectiveness by documenting all as-is processing and determining areas of weakness
• Improved system functionality by understanding Business requirements and ensuring the best solutions were adopted
• Ensured best system enhancements were supplied by running workshops with the affected Business areas to ensure that the full understanding was captured
• Ensured best system solutions were supplied by working closely with Technology to ensure that the requirements were fully understood and that all solutions were considered

Responsibilities
• Engaged with Stakeholders to determine changes to online content.
• Ran workshops to capture requirements.
• Documented all requirements and managed through to application of changes.
• Captured requirements in changes and creation of online forms
• Maintain existing CMS web pages and create new web pages and sub-sites.
• Determining Intranet standards and ensuring that they are adhered to.

Achievements
• Improved existing processes to reduce work effort and turnaround times when engaging Technology teams.
• Documented processes and procedures improving the on-boarding process allowing new employees to be effective on day one.

Responsibilities
- Determine Business requirements.
- Liaise with technical development with system experts and Support before defining the technical solutions and producing program specifications.
- Assist and support developers and Testers and support the Business with their testing.
- Document new processes and ensure a smooth implementation and support coverage.
- Ensure the smooth implementation of mainframe Payment developments.

Achievements
- Successful development and implementation of 3 mainframe developments.
- Implemented legislative Swift changes around card payments

Worked on the enhancements to their Credit Card systems.

Testing finance interfaces as part of SAP introduction to Coles Myer.

Supporting the implementation of SAP to NAB.

Developing interfaces from mainframe systems to SAP.

Supporting and developing mainframe systems.